Documentation & Tutorials

Flanceflow User Guide

The complete, step-by-step operating guide to Flanceflow. Master workspace onboarding, client CRM relationships, dual-currency services, project delivery, and automated invoice dispatches.

Essential Guides & Quick Help

Most Requested Walkthroughs & Setup FAQs

FlowAI & Ask AI
Asking FlowAI About Clients, Projects & Revenue
Query your studio database in plain English to extract financial insights, project bottleneck audits, and client payment trends.
Clients & Relationships
Tracking Client Relationship Health & Follow-ups
Monitor relationship scores based on invoice turnaround, recent touchpoints, and follow-up frequency to prevent client churn.
Email Integration
Connecting Gmail via OAuth
Connect your Google Workspace or Gmail account securely with 1-click OAuth to send client invoices and project notifications directly from your own professional address.
Troubleshooting & FAQ
Contacting Support
How to reach Flanceflow’s dedicated customer support team, report bugs, request new freelance features, and get fast technical assistance.
Client Portal & Files
File Version Control & Revision History
Manage iterative design and document revisions without cluttering your folders with files named "final_v2_really_final.pdf".
Time Tracking
Filtering & Reviewing Logged Hours
Audit unbilled hours, review contractor timesheets, and generate detailed time reports across projects and date ranges.
Billing & Subscription
Managing Your Subscription Payment Method
Update your Paddle payment method, manage auto-renewal, and prevent billing interruptions.
Time Tracking
Manual Time Entry
Add missed hours, bulk-log meeting durations, and adjust past time records with accurate client tags and notes.
Troubleshooting & FAQ
Common Login Issues
Quickly resolve authentication roadblocks including forgotten passwords, blocked Google OAuth popups, expired verification tokens, and browser caching conflicts.
Billing & Subscription
Upgrading, Downgrading & Billing Cycle
Switch between monthly and annual billing, upgrade mid-cycle with prorated credit, or downgrade plans seamlessly.

Getting Started & Workspace

Clients & Relationships

Services & Pricing

Projects & Delivery

Client Portal & Files

Time Tracking

  • Starting & Stopping Timers

    Track billable hours with precision using Flanceflow’s persistent topbar timer, linked project scopes, and background clock synchronizer.

  • Manual Time Entry

    Add missed hours, bulk-log meeting durations, and adjust past time records with accurate client tags and notes.

  • Filtering & Reviewing Logged Hours

    Audit unbilled hours, review contractor timesheets, and generate detailed time reports across projects and date ranges.

  • Converting Tracked Time into Invoices

    Transform unbilled hourly logs into a detailed, professional client invoice in two clicks with automatic line item consolidation.

Invoicing

  • Creating an Invoice

    Draft, itemize, and issue client-ready tax invoices with automatic numbering, tax calculations, dual currency conversion, and direct payment links.

  • Adding Line Items, Taxes & Discounts

    Configure multi-tax calculations (GST, VAT, Sales Tax), export zero-rated rules, itemized discounts, and line-item scopes.

  • Custom Branding on Invoices

    Personalize invoice visual identity with your studio logo, custom accent colors, custom payment instructions, and tailored footer policies.

  • Generating & Downloading Invoice PDFs

    Generate crisp, vector-sharp PDF invoices with embedded fonts, official receipts, and print-ready page layouts.

  • Sharing Public Invoice Links

    Send interactive web invoice links where clients can review line items, download PDFs, and click to pay online with zero attachment friction.

  • Invoice Verification Flow

    A step-by-step quality control checklist to review tax compliance, currency codes, bank details, and scopes before issuing client invoices.

  • Editing vs Voiding Sent Invoices

    Understand when to safely edit a draft invoice versus voiding a finalized tax invoice to maintain a clean, audit-compliant accounting ledger.

Payments & Cash Flow

Billing & Subscription

FlowAI & Ask AI

  • What FlowAI Can Do

    Discover how Flanceflow’s specialized AI assistant analyzes your studio cash flow, drafts client emails, suggests project pricing, and automates freelance operations.

  • Asking FlowAI About Clients, Projects & Revenue

    Query your studio database in plain English to extract financial insights, project bottleneck audits, and client payment trends.

  • Getting Freelancing Advice from FlowAI

    Use FlowAI as an experienced business mentor to navigate client scope creep, handle difficult contract negotiations, and craft value-based proposals.

  • FlowAI vs Ask AI (Plan Differences)

    Understand the differences between basic Ask AI discovery prompts on Starter plans versus full workspace context FlowAI on Pro and Premium tiers.

Email Integration

  • Connecting Gmail via OAuth

    Connect your Google Workspace or Gmail account securely with 1-click OAuth to send client invoices and project notifications directly from your own professional address.

  • Setting Up Custom SMTP

    Configure any custom domain email provider—including Zoho Mail, Fastmail, Outlook 365, AWS SES, or custom cPanel mailboxes—using secure SMTP credentials.

  • Sending Invoices Directly from Flanceflow

    Deliver professional PDF invoices, automated payment links, and customized client messages directly from Flanceflow with delivery tracking.

  • Troubleshooting Email Delivery Issues

    Diagnose and resolve common delivery problems including spam filters, bounced messages, SMTP authentication timeouts, and SPF/DKIM/DMARC DNS records.

Built-in Freelance Tools

  • Pricing Calculator

    Calculate your ideal hourly rate, day rate, and project quote based on your target annual income, business overhead, non-billable hours, and profit goals.

  • WhatsApp Reply Generator

    Generate polished, boundary-firm instant messaging replies for prospective client inquiries, payment follow-ups, price haggling, and weekend messages.

Account & Data

  • Updating Business Details & Tax ID

    Keep your registered legal entity name, GSTIN / VAT / EIN / Tax ID number, official physical address, and contact details accurate across all client invoices and contracts.

  • Exporting Your Data

    Download a complete, portable JSON backup of your client roster, invoice histories, received payments, services, and project tasks.

  • Deleting a Workspace

    Learn how to permanently delete a workspace from Settings > General, understand the 2-workspace safety requirement, and review purged records.

  • Deleting Your Account

    Request complete Flanceflow user account deletion via Ask AI, understand the 15-day recovery window, and learn what happens to subscriptions and data.

  • Data Privacy & Security Overview

    Review Flanceflow’s security infrastructure, end-to-end TLS encryption, Firestore multi-tenant security rules, and zero-model-training privacy guarantees.

Troubleshooting & FAQ

  • Common Login Issues

    Quickly resolve authentication roadblocks including forgotten passwords, blocked Google OAuth popups, expired verification tokens, and browser caching conflicts.

  • Why Isn’t My Invoice Currency Converting Correctly?

    Diagnose exchange rate caching, client-specific currency locks, dual currency overrides, and payment gateway settlement discrepancies.

  • Reminder Notifications Not Arriving

    Fix missing automated invoice payment reminders, project task deadline alerts, client portal revision notifications, and browser push permissions.

  • Dark Mode Display Issues

    Resolve theme flickering, low-contrast text readability, custom logo background boxes, and browser system preference sync issues.

  • Contacting Support

    How to reach Flanceflow’s dedicated customer support team, report bugs, request new freelance features, and get fast technical assistance.

Featured Quick-Start Guide

Creating Your Workspace & Studio Branding

Personalize your freelance business name, choose your primary currency (USD or INR), add your studio logo, and configure invoice details in under five minutes.

Welcome to Flanceflow! Your workspace is your studio’s central command hub. Taking five minutes to set up your business details upfront ensures every invoice, estimate, proposal, and client portal automatically displays your professional branding and legal details.

Flanceflow Workspace Configuration Interface
Workspace General Settings modal for brand name, primary currency, and logo upload.

Quick setup steps

  1. Open Settings by clicking the gear icon in the bottom-left workspace sidebar navigation.
  2. Under General Settings, enter your Workspace Name (for example, "Apex Design Studio" or your own personal brand name).
  3. Choose your Primary Currency (USD or INR). This determines the default currency shown across your earnings dashboard, monthly revenue cards, and standard service rate calculations.
  4. Upload your studio logo or avatar image (a high-resolution square PNG, WebP, or SVG with a transparent background looks best on client deliverables and PDF invoices).
  5. Add your registered business address, contact phone number, and tax identification number (such as GSTIN, VAT, or EIN if applicable).
  6. Select your default invoice header accent color from the palette to match your visual studio identity.
  7. Click "Save Workspace" to lock in your settings and immediately apply them across your account.

Branding options & invoice impact

Branding elementDefault formatWhere it appearsDesign recommendations
Workspace NameYour Account NameTop left sidebar, client email notifications, invoice headerKeep it concise and recognizable to your clients.
Primary CurrencyUSD ($)Dashboard revenue metrics, default service templates, cash flow analyticsChoose the currency in which you calculate your core annual earnings.
Studio LogoFlanceflow MonogramTop-left of all PDF invoices, client portal banner, email receiptsUse 400x400px transparent PNG or SVG for crisp rendering.
Header Accent Color#0f172a (Slate)Invoice banner stripe, portal primary buttons, highlighted totalsChoose your brand’s primary or secondary color palette hex.
Tax ID / RegistrationNone (Optional)Invoice metadata block beneath seller addressEnter GSTIN, VAT, or EIN for formal tax invoices.

Best practices for studio setup

  • Dual currency versatility: Even if your main studio dashboard is set to USD or INR, you can quote and bill international clients in either currency seamlessly on a per-project basis.
  • Updating details later: You can update your business address or phone number anytime in Settings. Future invoices will use your new details, while past finalized invoices remain untouched for audit accuracy.
  • Separate creative ventures: If you run multiple distinct freelance businesses (for example, web development and photography), you can create and switch between multiple workspaces without needing separate accounts.
  • Mobile preview: Check your invoice logo display on mobile screens before sending your first bill to ensure text and icon scales remain sharp and well-aligned.